A rate card is a document containing prices and descriptions of the services offered. We want to make the cost of our service transparent and predictable. Our rate card allows you to calculate expected costs based on your projected volume and products.
Receiving and storage costs are based on your activity. We bill receiving based on actual products received, and bill storage based on space used over a one month period.
We guarantee 2 day delivery within the region you selected during the matching process. Each warehouse facility we provide has its own region. For example, let's say you selected Northwest regional coverage and received warehouse Wigsville 123 as your fulfillment center. Orders being fulfilled out of Wigsville 123 and destined for, say, New York would be considered out of region, since New York isn't covered by the Northwest region. If you experience a high volume of out of region orders, we encourage you to consider setting up an additional Ware2Go™ location to take advantage of lower costs.
You are absolutely able to ship out of region. However, please be aware that the rates for out of region fulfillment and delivery are higher than in region. If you experience a high volume of out of region orders, we encourage you to consider setting up an additional Ware2Go™ location to take advantage of lower costs.
It is the estimated weight calculated from the length, width and height of a package. We charge for outbound orders based on the size of the package (dimensions) when it is higher than the physical weight of the package.
Delivery coverage refers to the region(s) where we guarantee 2 day delivery. You can choose your delivery coverage during the initial on-boarding process. If you'd like to change your delivery coverage, please email email@example.com or call us at 1-855-927-3246.
Additional charges apply for value added services, as well as additional delivery requests. This includes items such as extended area delivery, relabeling, and residential surcharges. A full list of additional charges can be found on the rate card.